You want honest huh? Well I do as well, and Pomeroy's will give it to you. Honest, Helpful, Experienced, Quick, Quality, and Friendly. I called a couple shops & looked at reviews, and Pomeroy's had the best pricing at almost half the rate of others locally. Not only did they have the best pricing they answered my questions, clearly, and straight to the point without hesitation. 35 minutes in and out, fully welded, quality install, watched the whole thing happen for exactly the price they gave me over the phone. Gave me quotes for two different mufflers including installation. Other shops gave me ranges and wouldn't tell me exactly what the price would be, for the same product and work, other shops wanted to charge me $100 more. I told him Raul what I wanted, he gave me the option to hear both mufflers I was considering right then. Told me exactly what differences were between the two. As well as when i asked about dumping my exhaust behind the axel informing me a new law in California prohibits smog pass if you lack a full tail-pipe. Now that's what I call educated, informative, and great customer service. Didn't try to up-sell me... even when I asked about other add-ons like tips, new .25" diameter larger piping that would increase the sale total. Told me truthfully there wouldn't be any difference in my case foe either option. I'm 100% beyond satisfied, walked-away with a big smile when I start up my SUV, and recommending them to all my friends and family. I will be going back with my next vehicle. Thanks Raul, and everyone at Pomeroy's!